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TEXT MESSAGES
SMS TERMS.
PROGRAM
People’s Pilates LLC (“People’s Pilates”) sends text messages to clients who opt in. These include booking confirmations, class reminders, waitlist openings, schedule changes, account notices, and promotions and studio news. Texts may come from our booking platform, our marketing platform (Mailchimp), or a People’s Pilates studio phone, and all are covered by these terms.
CONSENT
By giving us your mobile number and opting in through our website, booking app, or at the studio, you agree to receive text messages from People’s Pilates at that number, including messages sent with automated technology. Consent to receive texts is not required to buy any membership, class, or service.
MESSAGE FREQUENCY AND COST
Message frequency varies, up to about 10 messages per month. Message and data rates may apply. Check with your mobile carrier for details.
HOW TO OPT OUT
Reply STOP to any message to stop receiving texts. We’ll send one message confirming you’ve been unsubscribed. To rejoin, reply START or opt in again.
HELP
Reply HELP for help, email contact@pplspilates.com, or call 253.878.6761.
CARRIERS
Mobile carriers are not liable for delayed or undelivered messages. Delivery isn’t guaranteed.
CHANGING YOUR NUMBER
If you change or give up your mobile number, please update your account or reply STOP from the old number.
CHANGES TO THESE TERMS
We may update these SMS Terms by posting a new version on this page. These terms are part of the People’s Pilates Terms & Conditions. How we handle your information is described in our Privacy Policy below.
YOUR DATA
PRIVACY POLICY.
What We Collect
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Your name, email, phone number, billing details, birthday (if you share it), booking and attendance history, waiver and health information you give us (such as injuries or pregnancy), and basic website and app usage data.
How We Use It
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To run your account and bookings, process payments, send booking and account messages, keep you safe in class, improve our services, send promotions if you’ve opted in, and meet legal requirements.
Who We Share It With
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Only service providers that help us run the studio, such as Glofox (our booking and payment platform), Mailchimp (our email and text marketing platform), our payment processor, and our website host. They may use your information only to provide services to us.
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We may also disclose information when required by law or to protect our clients, staff, or business.
Mobile Information
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We do not sell, rent, or share your mobile phone number or text opt-in consent with third parties or affiliates for their marketing purposes. Mobile information is shared only with providers that help us deliver our messages.
Security
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We use reasonable safeguards to protect your information, and card details are encrypted. No system is completely secure.
Your Choices
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You can update your account information at any time, opt out of texts by replying STOP, unsubscribe from emails using the link in any email, or ask us to access or delete your information by emailing contact@pplspilates.com.
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We may keep some records as required by law or for legitimate business reasons, such as signed waivers and payment records.
Age
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Our services are for adults 18 and older. We don’t knowingly collect information from anyone under 18.
Changes and Contact
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We may update this policy by posting the new version on this page.
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People’s Pilates LLC, 1402 S 11th St, Tacoma, WA 98405 · 253.878.6761 · contact@pplspilates.com